Cabo Villas Timeshare FAQ's
Cabo Villas Timeshare FAQ's
1. How can I reserve my timeshare week?
Answer - To reserve your timeshare week, please contact our reservations department with the dates you are interested in using in any of the following manners; from the USA dial 866-962-2268, from Canada dial 866-224-0102, from Mexico 624-143-9166, or email firstname.lastname@example.org. Our reservations department will orient you on the type of week that would be more convenient to utilize (regular, accelerated or bonus week may be booked based on certain policies and availability).
2. What is an “accelerated week”?
Answer - Accelerated weeks are weeks you can use from the end of your contract and will not affect your next timeshare regular weeks. A maintenance fee payment will be required at the moment of reservation.
3. When can I use an “accelerated week”?
Answer - You can use accelerated weeks all year round, except holiday weeks (Easter, Thanksgiving, Christmas and New Year) and Bisbee’s Sportfishing week in late October. Please contact our reservations department 60 days prior to the check in date you are interested in booking. As a reminder, in order to use accelerated weeks your contract must be paid in full.
4. Can I book more than a unit per week?
Answer - You can book a maximum of five weeks per year. Please contact our reservations department to check on availability and policies.
5. What are my options if I only have “regular weeks”?
Answer -All of our Cabo Villas owners are entitled to a member discount from our hotel rates, ranging from a 30% - 50% discount. Please contact our reservations department for rates and availability.
6. How are the rooms assigned?
Answer -Rooms are assigned at check in, however the type of view is confirmed at the time you make your reservations. If you have a special request, please let our reservations department know at the time of booking.
7. Can I upgrade my reservation?
Answer - Regular and accelerated weeks can be reserved in the type of unit owned by contract. If you desire an upgrade, you must cover the hotel rate of unit you would like to book. Bonus weeks are the only weeks you can upgrade, and only cover maintenance fee differences.
8. How can I cancel my reservation?
Answer - To cancel ANY reservation, you must notify our reservations department in any of the following manners; from the USA dial 866-962-2268, from Canada dial 866-224-0102, from Mexico 624-143-9166, or email email@example.com. All cancellations must be submitted 30 days prior to the check in date, otherwise the reservation will continue to be valid and the maintenance fee will be applied to the reservation.
9. Can I reschedule my week?
Answer - Yes, you can always reschedule your week by contacting our reservations department 30 days prior to the check in date. Accommodations are subject to availability, please keep that in mind when asking for a new date.
10. If I cancel my week within the time frame allowed, can I have my maintenance fee returned?
Answer -Maintenance fees are not refundable, so it is very important to contact our reservations department to work with you in changing your week for another timeframe.
11. What happens if I do not use my “regular week”?
Answer - You have the option to deposit the week or allow a third party to use it. If you are unable to use it during the timeframe allowed, it will be considered a LOST week. To avoid losing your weeks please contact our reservations department before October 15th and we will assist you regarding your options.
12. How can I rent my week?
Answer -If you own a “fixed membership”, Cabo Villas will provide all the information regarding our rental program. However, we suggest you contact our reservations department at least four months prior to the fixed week you own. “Floating memberships” may contact external companies which can assist you with any interest you may have in renting your floating week. You can also promote your week through the Internet or rent your unit to family, coworkers, acquaintances, etc.
13. Can a third party use my week?
Answer - Yes, you can always send guests to use your week. It is important to contact our reservations department to provide the names of your guests, so they can send you an updated confirmation letter and allow your guests an easier check in.
14. What does “deposit a week” mean?
Answer - To deposit a week means to transfer your week to an exchange company such as Interval International or RCI. The requirement is to have a “regular week” available in order to deposit your week(s).
15. How can I deposit my week?
Answer – Cabo Villas can deposit your week with Interval International. Send your written request (email or fax) to our reservation department and Cabo Villas can take care of the transfer procedures for you and our reservations department will send you an exchange confirmation.
16. Does Cabo Villas provide transportation?
Answer – Cabo Villas does not provide this service, however Cape Travel provides shuttle services for members that stay with us from Saturday to Saturday. To book their services please access www.cabovillasbeachresort.com, and look for our transportation link under the “Amenities” section.